Frequently Asked Questions…Kings Camps contracts

Kings Camps Contract FAQ’s

Got a question about your contract? We’re here to help! Below you’ll find answers to the questions we get asked the most but don’t hesitate to contact us if you have further queries.

Q. What does it mean when I accept the contract?

A. Accepting your Kings Camps contract simply means that you are confirming that you can work for us for us during the dates and at the location listed. If this changes at any time, you must call us 0114 263 2155.

Q. I can only work part of the season…

A. We want to ensure we have great members of staff on camp and for the best experience for all involved, we’ll be looking for continuity within the team all season. If you have an unavoidable commitment however, please let us know so we can work with you to find cover for the date(s) you may be unavailable. If you are not 100% sure that you will be available to work, please decline your contract – if you decline you can re-apply later in the year if your circumstances change. If you have already signed your contract and need to withdraw, please call us on 0114 263 2155.

Q. Am I able to have any days off?

In short, no. All Kings Camps positions are seasonal and we expect for you to be fully available for the whole duration of the contract. We would ask that all appointments are rearranged during this time. If you are unwell during camp, you must let our recruitment know no later than 8am on the day of absence by calling 0114 263 2155.

Q. What will happen after I have accepted the contract?

A. Once you have clicked “accept” you will need to work through the ‘actions’ list that will appear on your contract screen. All of our contracts are subject to a minimum requirement of 2 satisfactory references and a disclosure check to work with children. You may also be required to completed additional paperwork according to your role so you must ensure you read through your requirements!  Once you have completed an action, simply mark as done until all actions are complete.

Q. How do I know I have done everything you need?

A. If your contract readsverified this means you are ready to work, all of your paperwork is complete and we have everything required in order to pay you.

If your contract is not verified, we will need you to complete any outstanding actions on your contract screen. Please click here to login to your profile to see what is outstanding.

Q. What do I do about uniform?

A. We refreshed our uniform in 2018 with a new sweatshirt design. If you are a new member of staff, we’ll do all the hard work and allocate you with a full uniform on your first contract of the year. If you are a returning member of staff, you will be allocated 2 new t-shirts if you haven’t had anything new in a while. If you’d like additional items at any point, such as trousers or shorts, you can order these through your ‘Uniform Requests’ section on your contract dashboard. All items will be delivered to your camp induction day.

The cost of each additional piece of uniform is written on your contract. this amount will be deducted from your first pay packet of the season.  You can change your mind about any additional uniform choices or size up until three weeks prior to the start of camp, just log back into your profile, cancel your current order and make a new request. (Note you will not be able to edit this if you are a new member of staff on your first contract)

Q. I have a DBS check already, do I need a new one?

A. One of the requirements to work for Kings is to complete a DBS or PVG (Scotland residents) check to work with children. This is an essential part of the process which all staff must have to work on camp.  Without a DBS or PVG certificate you will not be able to work for Kings and other staff may be given hours in your place until this has been completed.

If you are a returning member of staff, you may have already completed a DBS or PVG check with us – please be aware all staff are required to undertake a check with Kings every 3 years so please review your certificate dates!

If you already have a DBS or PVG with another organisation, we will consider accepting this -but only if you are signed up to the DBS update service. We will need to request to see your current certificate and so please send the certificate to:

Kings Recruit
Osborne House
47 Snaithing Lane
S10 3LF

Please include permission for one of our team to perform an update on your certificate. We will complete the check and return your certificate ASAP to the address on your profile. Don’t forget you’ll also need to complete a Veri-fy form to confirm your identity as part of this process.

If you do not hold a DBS or a PVG Certificate , you will need to apply for a new Kings DBS check or join the PVG scheme with Disclosure Scotland. You will need to make an application as soon as possible. Please click here for full details on how to do this.

Q. What training do I get?

A. We will have both online and in-person training before you begin your role on camp. New staff and Managers also are invited to an annual National Training event.

Online Learning

Online Learning is our ultimate training guide to prepare you for Kings Camps with modules specifically tailored to your role on camp. You will need to work through all online training modules applicable to you and will then be tested on your knowledge. All staff are required to attain an 80% minimum pass grade – after which you will be able print off your certificates to take with you to your camp induction day. You will receive an email inviting you to begin your training as soon as this is live.

Induction day

All camps have a pre- camp induction day to prepare you for the season ahead! There will be no children- this is your opportunity to see the venue and facilities (and complete any risk assessments and paperwork), meet your team, collect your uniform, and prepare equipment for camp. Please keep the weekend before camp available as induction day usually falls on the Saturday, but this can vary. You will be paid for the induction day and this forms part of your contract- this is compulsory and you need to make every effort to attend.  Your manager will be in touch to confirm the date and time and anything you need to bring with you.

Q. When should I expect to hear from my Manager?

A. Your manager should be in touch around 2 weeks before the start of camp, if you’ve not heard anything 1 week prior, give us a call on 0114 263 2155.

Q. How do I get paid?

A. After a fantastic time on camp, you will receive an electronic payslip via email. Pay dates are spit across the season (every 4 weeks) and you will be paid into the account you detailed on your contract. If you need to change this information, please log back into your contract dashboard under ‘Payment Details’.

Pay dates for 2019 are:


For dates worked between 11th and 22nd Feb, the pay date will be 6th March 2019


For dates worked between 1st and 19th April, the pay date will be 1st May 2019

For dates worked between 22nd and 26th April, the pay date will be 16th May 2019


For dates worked between 27th and 31st May, the pay date is 20th June 2019.


For dates worked between 1st – 19th July, the pay date is 31st July 2019.
For dates worked between 22nd July and 9th August, the pay date is 21st August 2019.
For dates worked between 12th August and 30th August, the pay date is  11th September 2019.


For dates worked between 14th October and 1st November, the pay date is Friday 15th November 2019.

If you have a query regarding your pay, please compare the hours you worked with the hours submitted on the timesheet and discuss with your Site Manager in the first instance. Please also bear in mind the following:

If you work more than 6 hours you will receive a 20 minute unpaid lunch break

You will not be paid for unauthorised early starts or late finishes unless agreed by head office or Regional Manager

Bear in mind relevant deductions for Tax and National Insurance-the tax rules for students have now changed and everyone is now on a tax code. If you have a tax query, you will need to contact HMRC directly to find out more.

You may have received a uniform deduction

Keeping in touch

If you have any queries along your Kings Camps journey, you can call us on 0114 263 2155 or email

Please also keep in touch with us through our Facebook group Kings Camps UK Staff or follow us on Twitter @kingsrecruit where there will be regular posts about upcoming camps, you can ask questions, post your own pictures/ videos from camps and talk to other contracted staff around the country!

Congratulations again on your contract, if you have any questions before camp please don’t hesitate to let us know.