Childcare Manager – Job Description

As a childcare manager you will be overseeing each of the childcare departments ensuring that in each children’s club your team deliver the highest level of childcare in a safe, happy, stimulating environment. You will be based in one of Mark Warner’s stunning Mediterranean Beach Resorts in the likes of Kos, Rhodes, Lemnos, Sardinia Corsica or Turkey. Experience of leading and supporting a large team is required to transfer to this role and deliver outstanding holiday experiences.

This position is available from April to November with the opportunity of year-round employment if you go onto work at one of the companies Chalet Hotels in a European ski resort.

Main Responsibilities

Operational

• Ensure your team deliver an unforgettable holiday experience to parents and children
• Ensure standards, ratios and conditions of registration are maintained at all times
• Maintain up-to-date records for all children
• Implement health and safety policies, ensure fully operational on a daily basis
• Audit, evaluate and manage risk ensuring any remedial action is taken immediately
• Establish high standards of organisation and co-ordination within your department
• Action and monitor any parents’ child-related issues
• Build and support a strong relationship with the Hotel and Resort Manager
• Ensure nutritional needs of children are met
• Assist in the development of childcare standards, procedures and information systems
• Evaluate the quality of childcare within each department, identify and address areas needing development

Communication

• Actively promote the childcare department to all guests, ensuring parents and guardians are well informed about the department, it’s services and facilities
• Encourage good communication links between all other departments
• Establish, develop and maintain professional working relationships with all department managers, local staff and external companies

Personnel

• Manage staff reviews, appraisals and any disciplinary or grievance matters
• Develop a training plan, evaluate training undertaken by your team
• Ensure all new staff follow an induction programme, are mentored and trained
• Ensure all childcare staff are trained, motivated, appraised and developed in a positive and effective manner
• Support and supervise all staff with their day-to-day duties
• Monitor staffing levels and liaise with the Resort Manager

Financial

• Review and monitor occupancy levels to ensure they’re maintained to maximum capacity
• Manage care, maintenance and security of equipment and toys
• Monitor and control department costs
• Inventory checks

Essential Requirements

• At least 2 years’ experience in a childcare environment
• Excellent communication and administration skills
• Ability to use initiative, plan, organise and prioritise work load
• Experience in Nursery Management
• Experience with a wide variety of ages
• Valid Full or Emergency Paediatric First Aid Certificate
• Good swimmer
• Fluent in English
• Enhanced disclosure required through the ‘Disclosure and Barring Service (DBS)
• UK/EU Passport holder
• UK National Insurance Number
• UK Bank Account

Package and Benefits

• Return travel to/from UK
• Medical insurance
• Comfortable accommodation
• All meals
• Discounted drinks and beauty treatments
• Use of some hotel sports equipment and facilities including tuition
• Smart uniform
• Holiday concessions for friends and family
• A competitive salary and bonus
• Comprehensive training
• Opportunity to work year-round
• Management development

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